Title:          Scheduler - Shipboard      

Reports to: Operations Manager - Retail

Key Roles and responsibilities

• To schedule the candidates in a timely manner to ensure that the ships are fully staffed.
• To liaise with Area / Op Managers to schedule the appropriate candidate for each department (Mgr, Asst Mgr, TAM, Jewellers, Watch specialists, Perfume specialists, cosmeticians etc) & ship.
• Identifies the right calibre of candidate to a matching ship profile.
• To ensure that candidates have the correct certification/visas for the allocated ship.
• To arrange flights for each candidate in the most cost effective manner and within set budgets
• Issue, update and maintain contract offer packs in line with company/cruise line standards.
• Accurately use company database & systems to update, record & administer embarking/disembarking staff throughout the sign on/sign off process in line with set guidelines.
• Maintain the internal (Outlook) and external (website) systems to ensure existing staff members are responded to within set timescales and followed up on a regular basis.
• Liaise with training providers to organise additional training & cruise line specific medicals ensuring best price agreed.
• Liaises with Recruitment team on candidate progress and needs.
• Develop & maintain relationship with staff in order to optimise retention.
• Maintain accurate records to ensure invoice reconciliation of flights and travel costs
• Assists in general administration and record keeping